The Lonoke County Dispatch and 911 Communications Center is a 24 hour seven days a week communications center. The Communications center consists of 6 full-time dispatchers, one part-time dispatcher, and the Lonoke County Dispatch Supervisor. Our dispatchers are all certified dispatchers and have over 30 years combined experience with over 2500 combined training hours. We have 3 Certified Communications Training Officers on staff.
The duties and functions of the Lonoke County Communications Center includes: (but is not limited to)
-Dispatching Lonoke County Sheriff's Department Personnel, Nine Lonoke County volunteer Fire Departments, Four Lonoke County Emergency Services, Lonoke County Coroner, Lonoke County Office of Emergency Services, Lonoke County Red Cross, and the Lonoke County Humane Society.
- Monitor 911 System and Administration lines to receive citizen complaints and 911 emergency call for service.
- Monitor and Utilize the 911 Vesta and mapping systems
- Utilize Lonoke County Dissemination log and Computer Aided Dispatch(CAD) logging all incoming calls from start to final disposition and logging all radio transmissions into the Lonoke County Sheriff's Department Communications Center.
- Operation, Entry, and Queries and maintain records into the National Crime Information Center to include but not limited to Stolen Vehicles, Stolen License Plates, Stolen Articles, Protection Orders, No Contact Orders, and Wanted Persons both felony and misdemeanor.
-Complete incident reports
-Maintain Lonoke County Sheriff's Department Wrecker Log
-Daily and monthly validations on all entries into the National Crime Information Center entered by the Lonoke County Sheriff's Department
-Assist with National and Arkansas Crime Information Center Audits
-Maintain and utilize the Emergency 911 recording system and receive all Freedom of Information Act requests for the Lonoke County Sheriff's Department Communications Center
-Monitor and Utilize the Smart911 software system